Paula started her career after graduating from the University of Louisville, with a Bachelor of Science in Business Administration, majoring in Marketing. Prior to working at TBF Mortgage, she worked as an Executive Administrator at the local police department, as well as a travel team representative for a competitive volleyball team.  

      Having moved many times in her childhood, Paula learned early on how to navigate change and was happy to relocate from Louisville, Kentucky to Orlando, Florida after her husband took a job at Disney. Paula thrives and feels most successful when she can make the difficult happen and make it appear to be a smooth process.  Her dedication to helping others with an energetic approach allows her to provide a high level of customer service to each and every client. She has the ability to see the big picture and assist her clients in identifying the right loan process for each unique situation.   

      Paula has been married to her husband, Thomas Osborne, for almost 30 years. Together they have three daughters: Hallie, Abbey, and Chloe. All three are following in her husband’s footsteps, pursuing a degree in Engineering. When she is not working, you might see her out and about with her family, enjoying everything that Florida has to offer.  

      Communication and excellent client care are paramount to Paula as she brings an in-depth knowledge of loan products to each customer. She takes pride in finding the best personalized mortgage solutions for each client. Mortgages are not one-size-fits-all so let Paula help find the best solutions for your individual needs.